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What is Pinfect.zip?
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<B>Q. I am getting this message "Incorrect System Date! Please Check your system Date and Time" when applying the license key</B>




<B>Solution:-</B>
<B>A.</B> This could happen if the system/computer date was wrongly set to a date other then the current date.
 
When you run mwav it creates pinfect.zip file at three locations
In such cases we request the customers to send c:\program files\escan\log\Evallic.log and c:\program files\escan\License.ini files to register@mwti.net
 
# Personal folder
Register will then provide "LicFix.exe" and will delete the activation details from our database.
# Infected folder
# %temp% folder
Customer has to just run LicFix.exe and then activate the same system Online.
 
Personal folder = HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellFolders/Personal
 
Infected folder = program files\escan\infected
 
It might contain infected or suspicious file which would be easier for a end user to attach and send to support for further analysis. In normal scenario, end user does not know how to remove attributes from a file and how to add it in a zip file. Hence this is the easiest method provided by MWAV. To add suspicious files in one compressed format and should be password protected.




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  <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>
  <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>

Revision as of 08:15, 11 September 2009

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - FAQ's

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Q. I am getting this message "Incorrect System Date! Please Check your system Date and Time" when applying the license key


A. This could happen if the system/computer date was wrongly set to a date other then the current date.

In such cases we request the customers to send c:\program files\escan\log\Evallic.log and c:\program files\escan\License.ini files to register@mwti.net

Register will then provide "LicFix.exe" and will delete the activation details from our database.

Customer has to just run LicFix.exe and then activate the same system Online.



Email us your feedback to solutions@mwti.net