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| {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;"
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| | style="width:56%; color:#000;" |
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| {| style="width:280px; border:none; background:none;"
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| | [[Image:mwti_logo.gif|left|<!--We add confidence to computing-->]]
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| |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;|
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| <B>General</B>
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| * [[Main Page|<font color="blue">Home</font>]]
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| * [[Marketing|<font color="blue">Marketing</font>]]
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| * [[Events|<font color="blue">Events</font>]]
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| * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]]
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| |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" |
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| <B>Knowledgebase</B>
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| * [[Technical Info|<font color="blue">Technical Information</font>]]
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| * [[Beta Testing|<font color="blue">Beta Testing</font>]]
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| * [[Release Candidate|<font color="blue">Release Candidate</font>]]
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| * [[User Guide|<font color="blue">User Guides</font>]]
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| |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" |
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| <B> Support </B>
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| * [[EMail|<font color="blue">eMail</font>]]
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| * [[Online Chat|<font color="blue">Online Chat</font>]]
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| * [[Telephonic Support|<font color="blue">Telephone</font>]]
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| * [[Remote Support|<font color="blue">Remote Support</font>]]
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| * [[Forums|<font color="blue">Forums</font>]]
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| {| style="width:100px; border:none; background:none;"
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| | [[Image:escan-g.jpg]]
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| |}
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| |style="text-align:left;"|'''·''' [[Escan/english/eScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]] '''·''' [[Escan/english/eScan-FAQ|<font size=1.5 color="blue">FAQ</font>]] '''·''' [[Escan/english/eScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]
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| |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]]
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| !<h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan - FAQ's</h2>
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| [[Image:EScan.jpg|image|right|100px]]
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| <B>Q. What is eScan Remote Support (ERS)? How to login to remote computers. Does it mean you have to download team viewer to be able to access a computer? </B>
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| <B>A.</B> We have implemented ERS ( eScan Remote support ) feature in eScan itself so to give the remote you have to just right click on Red shield icon and click on "eScan Remote support"
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| This will be available after applying the latest eScan HOTFIX [[Hotfixes | (Click here for eScan Hotfix Download Link)]].
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| Yes, you have to download Teamviewer to either initiate the connection with client or to Give a remote connection to another person.
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| ----
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| <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>
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