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| ==<B><font size=3>Index</font><span id="topindex"></span></B>== | | &action=edit |
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| ==eScan Configuration== | | {| class="wikitable" border="0" |
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| # [[#anchor1|<font color="blue">What is Rule-Set?</font>]]
| | <h2 id="mp-tfp-h2" style="margin:0; background:#95C33D; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">'''‘eScan™ News Feeds'''</h2> |
| # [[#anchor2|<font color="blue">How does Rule-Set gets updated?</font>]]
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| # [[#anchor3|<font color="blue">Can I manually configure Rule-Set to meet my requirement?</font>]]
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| # [[#anchor4|<font color="blue">Can I install eScan on a Standalone PC?</font>]]
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| # [[#anchor5|<font color="blue">Is there more than one type of eScan?</font>]]
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| # [[#anchor6|<font color="blue">Can I install eScan on any version of Windows?</font>]] | |
| # [[#anchor7|<font color="blue">Can any PC be configured as eScan Server?</font>]]
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| # [[#anchor8|<font color="blue">What are the requirements for eScan Server?</font>]]
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| # [[#anchor9|<font color="blue">Do I need a dedicated system for eScan Server?</font>]]
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| # [[#anchor10|<font color="blue">What is the Pre-requisite before deploying eScan installation / Rule-Set on client system from eScan Management Console?</font>]]
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| # [[#anchor11|<font color="blue">Do I need to define the Server's IP Address on the eScan Client?</font>]]
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| # [[#anchor12|<font color="blue">If I change the IP Address of my eScan Server or in case I change my eScan Server, do I need to re-configure all the eScan clients with the eScan Server's new IP Address?</font>]]
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| # [[#anchor13|<font color="blue">Can I have multiple eScan Server? If Yes, How?</font>]]
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| # [[#anchor14|<font color="blue">Can I configure two eScan Servers as Master, for redundancy?</font>]]
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| # [[#anchor15|<font color="blue">Can I restrict the user from disabling eScan? If Yes, how?</font>]]
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| # [[#anchor16|<font color="blue">While installing eScan do I have to change any settings in my email client?</font>]]
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| # [[#anchor17|<font color="blue">Are there any compatibility issues with MS-MWL?</font>]]
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| # [[#anchor18|<font color="blue">Can eScan be deployed over the network using the Microsoft Management Console (MMC)?</font>]]
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| # [[#anchor19|<font color="blue">I have installed eScan and due to some problem, I had to uninstall it. But now I am unable to browse the Internet and do other Internet activities. How can I restore my computer back to normal?</font>]]
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| # [[#anchor20|<font color="blue">After installing eScan, I am unable to browse the Network Neighbourhood.What could be wrong?</font>]]
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| # [[#anchor21|<font color="blue">When I have more than 250-300 eScan clients connected to my eScan Server, the CPU utilization goes upto 100%?</font>]]
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| # [[#anchor22|<font color="blue">On eScan Clients, I want to change the Mail-Server IP number to which warning messages should be sent. How can I do it from eScan Server?</font>]]
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| # [[#anchor23|<font color="blue">When I upgrade my eScan, after running the setup file, the progress bar gets stuck at 0% and does not move at all.What should I do?</font>]]
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| # [[#anchor24|<font color="blue">How do I retrieve emails that has been quarantined by eScan inside the Quarantine Folder?</font>]]
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| # [[#anchor25|<font color="blue">When the auto-update runs there is activity running on the WWW proxy in WinGate. It appears that eScan is trying to go to http://www.microworldsystems.com/sendinfo. Any idea why does auto update go to that URL?</font>]]
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| # [[#anchor26|<font color="blue">How do I deploy customized warning messages I have created on my eScan Server to all my eScan clients?</font>]]
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| # [[#anchor27|<font color="blue">I have installed eScan on my Laptop. Now my Laptop never does a clean shutdown. It just seems to wait indefinitely. What should I do? </font>]] | |
| # [[#anchor28|<font color="blue">Client is using Novell Netware 4.11. All email comes in through Wingate Proxy Server located on Windows 2000 Professional system. If the workstations are protected with eScan and the email server is also protected, does the Netware Server needs a scanner for viruses?</font>]]
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| # [[#anchor29|<font color="blue">I had a customer reporting that with eScan installed, his XP machine was constantly crashing (BSOD) with an error referencing '''avkfilt.sys'''.All other XP machines on the network, running the same version of eScan, were experiencing no problems! What could be the possible remedy?</font>]]
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| # [[#anchor30|<font color="blue">I have installed eScan on my machine. But it does not scan emails sent using Outlook Express. What could be the problem? I use Microsoft Proxy Client to access my Mail Server.?</font>]]
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| # [[#anchor31|<font color="blue">I have installed ZoneAlarm Firewall. After installing eScan,I keep getting messages from ZoneAlarm about download.exe, trayicos.exe, etc. trying to connect to Internet. What should I do?</font>]]
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| # [[#anchor32|<font color="blue">Can I have multiple Anti-Virus softwares / programs running on my PC simultaneously?</font>]]
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| # [[#anchor33|<font color="blue">During installation of eScan,it asks me for a reboot. After rebooting, the installation continues, again asking me for a reboot.What should I do?</font>]]
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| # [[#anchor34|<font color="blue">I have installed eScan on my Windows 2000 computer. When I login as an Administrator, everything works fine. But if I login as an ordinary user, my mails and web stop working. What should I do?</font>]]
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| # [[#anchor35|<font color="blue">I have installed eScan on my Windows XP Pro. When I log in as an administrator, all functions work fine. But if I login as a normal user, Outlook and other Net related functions stop working! What should be done?</font>]]
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| # [[#anchor36|<font color="blue">Are there any incompatibility issues between Zone Alarm Basic and eScan/MailScan?</font>]]
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| # [[#anchor37|<font color="blue">My eScan clients are unable to recognize the eScan Server. The Server does make proper announcements and no errors are logged too. What should be done? </font>]]
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| # [[#anchor38|<font color="blue">Can I scan my network drives from one PC?</font>]]
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| # [[#anchor39|<font color="blue">Can I manually install eScan Corporate as a client using the setup file '''cwn2k3ek.exe''' without being prompted for the default mode message "Do you want to make this System as eScan Server?</font>]]
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| # [[#anchor40|<font color="blue">While deploying Rule-Set on the client system with the Merge Option selected from eScan Management Console, the Rule-Set does not merge with the existing rules on the client. How does the Merge Option work?</font>]]
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| # [[#anchor41|<font color="blue">How can I block an USB drive access in eScan version 10?</font>]]
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| # [[#anchor42|<font color="blue">After installing eScan on Windows 2008 64 Bit Edition, DNS, ADS does not work and are not able to connect to internet or LAN?</font>]]
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| # [[#anchor43|<font color="blue">How do I remove Firewall driver without uninstalling eScan?</font>]]
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| # [[#anchor44|<font color="blue">How do I install Firewall driver?</font>]]
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| # [[#anchor45|<font color="blue">What does the entry '''deleteflags''' does under MailScan.ini?</font>]]
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| # [[#anchor46|<font color="blue">Can eScan take backup of infected files before disinfecting it?</font>]]
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| # [[#anchor47|<font color="blue">Is there any utility to add multiple email IDs in eScan Auto-Spam Whitelist?</font>]]
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| # [[#anchor48|<font color="blue">A lot of disk space is occupied by eScan '''FBackUp''' folder in my Local Drive. What is the use and how can we configure it?</font>]]
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| # [[#anchor49|<font color="blue">How can I display IP Address of client computers under "Normal View" in eScan Management Console?</font>]]
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| # [[#anchor50|<font color="blue">How can I configure my system to block eScan Popups?</font>]]
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| # [[#anchor51|<font color="blue">How can I change the port settings for my eScan server and deploy it using the eScan management console (EMC)?</font>]]<br/>
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| # [[#anchor52|<font color="blue">A vulnerability tool identifies MWAgent as a high security risk. It can be exploited to cause a stack-based buffer overflow via an overly long
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| command sent to the service (default port 2222/tcp)?</font>]]<br/>
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| # [[#anchor53|<font color="blue">Can the tools menu be removed or disabled?</font>]]<br/>
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| # [[#anchor54|<font color="blue">After Installing eScan, users/recepients start receiving the notification emails with "Subject: eScan found an email having Virus or objectionable content!?"</font>]]<br/>
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| # [[#anchor55|<font color="blue">Can we automate the installation of eScan Internet Security Suite?</font>]]<br/>
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| # [[#anchor56|<font color="blue">How can I install eScan silently ? And also it should reboot automatically after completion of the installation </font>]]<br/>
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| # [[#anchor57|<font color="blue">How to White-list a file blocked during proactive scanning?</font>]]<br/>
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| | :'''A.''' <B><span class="plainlinks neverexpand">[[News-All |All Feeds]]</span></B><br><br> |
| | :'''B.''' <B><span class="plainlinks neverexpand">[[News-India |India Feeds]]</span></B><br><br> |
| | :'''C.''' <B><span class="plainlinks neverexpand">[[News-Europe |Europe Feeds]]</span></B><br><br> |
| | :'''D.''' <B><span class="plainlinks neverexpand">[[News-Americas |Americas Feeds]]</span></B><br><br> |
| | :'''E.''' <B><span class="plainlinks neverexpand">[[News-APAC |Asia Pacific & Oceania Feeds]]</span></B><br><br> |
| | :'''F.''' <B><span class="plainlinks neverexpand">[[News-MEA |Middle East & Africa Feeds]]</span></B><br><br> |
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| # '''What is Rule-Set?'''<span id="anchor1"></span><br/><br/>'''Answer:'''<br/>Rule-Set are set of rules defined within eScan.<br/><B>For Example:</B><br/> If you define a rule that any file with the name '''KAK.HTA''' should be deleted.<br/>eScan will detect this file and if found will delete it.
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| <br/><div style="text-align: right;">[[#topindex|<font color=“blue”>Back to Top</font>]]</div><br/><ol start="2">
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| <li>'''How does Rule-Set gets updated?'''<span id="anchor2"></span><br/><br/>'''Answer:'''<br/>Whenever we confirm the existence of a new Virus (or a Worm, etc) in the form of a standard filename, we update the Rule-Set on the Internet Server. So, when eScan connects to Internet to download the latest updates, it even updates the Rule-Set. <br/><div style="text-align: right;">[[#topindex|<font color=“blue”>Back to Top</font>]]</div></li><br/>
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| <li>'''Can I manually configure Rule-Set to meet my requirement?'''<span id="anchor3"></span><br/><br/>'''Answer:'''<br/>'''Yes''', you can configure the Rule-Set to meet your requirement.<br/><div style="text-align: right;">[[#topindex|<font color=“blue”>Back to Top</font>]]</div></li><br/>
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| <li>'''Can I install eScan on a Standalone PC?'''<span id="anchor4"></span><br/><br/>'''Answer:'''<br/>Yes. For this, you need to install Professional Edition of eScan (version 9) or eScan SOHO/Home Edition rather than the Corporate Edition / Enterprise (version 9 or 10) or SMB/SME edition (version 10).<br/><div style="text-align: right;">[[#topindex|<font color=“blue”>Back to Top</font>]]</div></li><br/>
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| <li>'''Is there more than one type of eScan?'''<span id="anchor5"></span><br/><br/>'''Answer:'''<br/>
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| Below are the editions of eScan:
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| <br/><B><U>Version 10</U></B><br/> | | <span class="plainlinks neverexpand"><div style="text-align: right;">[[Feeds |<font color=“blue”>'''Back to Feeds'''</font>]]</div></span><br/> |
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| * eScan SOHO/Home edition<br/>
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| | | <B><I><font size=2>Send your feedback to [mailto:solutions@escanav.com <font color="blue">solutions@escanav.com</font>]</font></I></B> |
| :This edition is designed for standalone platforms (eg at home)<br/>
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| * eScan SMB/SME edition<br/>
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| :This edition is designed for Small and Medium Business organizations.<br/>
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| * eScan Corporate/Enterprise edition<br/>
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| :This edition is designed for Large organizations.</I><br/>
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| <B><U>Version 9</U></B><br/>
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| * eScan Pro<br/>
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| :This edition is designed for standalone platforms (eg at home)<br/>
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| * eScan Corporate<br/>
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| :This edition is designed for networked platforms, and includes the `eServ' Central Management Console.<br/>
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| * eScan Enterprise<br/>
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| :This edition is designed to protect entire Networks and incorporates both the 'eServ' Central Management Console and various editions of 'MailScan'.<br/>
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| * eScan VC (Virus Control)<br/>
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| :eScan VC has only the Virus Control features. It does not have Content-Analyzing features.<br/> | |
| <br/><div style="text-align: right;">[[#topindex|<font color=“blue”>Back to Top</font>]]</div></li><br/>
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