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| | <B>Q.</B> How do we update eScan with the latest virus updates? </B> |
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| | [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]]
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| |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;|
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| <B><p> General</p></B>
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| * [[Main Page|<font color="blue">Home</font>]]
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| * [[Marketing|<font color="blue">Marketing</font>]]
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| * [[Events|<font color="blue">Events</font>]]
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| * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]]
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| * [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]]
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| <B><p> Knowledgebase</p></B>
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| * [[Technical Info|<font color="blue">Technical Information</font>]]
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| * [[Beta Testing|<font color="blue">Beta Testing</font>]]
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| * [[Release Candidate|<font color="blue">Release Candidate</font>]]
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| * [[User Guide|<font color="blue">User Guides</font>]]
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| * [[Escan/english/Technologies|<font color="blue">Technologies</font>]]
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| <B><p> Support</p></B>
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| * [[EMail|<font color="blue">eMail</font>]]
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| * [[Online Chat|<font color="blue">Online Chat</font>]]
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| * [[Telephonic Support|<font color="blue">Telephone</font>]]
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| * [[Remote Support|<font color="blue">Remote Support</font>]]
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| * [[Forums|<font color="blue">Forums</font>]]
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| | [[Image:escan-g.jpg]]
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| |style="text-align:left;"|'''·''' [[Escan/english/eScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]] '''·''' [[Escan/english/eScan-FAQ|<font size=1.5 color="blue">FAQ</font>]] '''·''' [[Escan/english/eScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]
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| |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]]
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| | <I><B>A.</B> eScan automatically keeps its virus database updated. |
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| !<h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan - FAQ's</h2>
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| [[Image:EScan.jpg|image|right|100px]]
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| <B>Q. How frequently is eScan's Virus Database updated?</B> | |
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| <I><B>A.</B> The Web and FTP sites are normally updated once every day.
| | It checks for availability of the Internet connection. If it detects that Internet connectivity is present, it then checks to see if a new update is available. |
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| On certain occasions, they may be updated more frequently, in response to a virus epidemic (eg. the Love-Bug virus).</I>
| | If new updates are available, they are downloaded and implemented automatically. |
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| | | The default frequency for update checks is currently set at 1-hour intervals, but can be manually configured for other periods as per the customer's requirements.</I> |
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| <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>
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Q. How do we update eScan with the latest virus updates?
A. eScan automatically keeps its virus database updated.
It checks for availability of the Internet connection. If it detects that Internet connectivity is present, it then checks to see if a new update is available.
If new updates are available, they are downloaded and implemented automatically.
The default frequency for update checks is currently set at 1-hour intervals, but can be manually configured for other periods as per the customer's requirements.