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eScan - Troubleshooting

image image Q. What is Pinfect.zip? Solution:- When you run mwav it creates pinfect.zip file at three locations Personal folder Infected folder %temp% folder Personal folder = HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellFolders/Personal Infected folder = program files\escan\infected It might contain infected or suspicious file which would be easier for a end user to attach and send to support for further analysis. In normal scenario, end user does not know how to remove attributes from a file and how to add it in a zip file. Hence this is the easiest method provided by MWAV. To add suspicious files in one compressed format and should be password protected. Also See:- FAQ-How can I send the pinfect.zip to MicroWorld Lab? *Email us your feedback to solutions@mwti.net*