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&nbsp;<B><p>&nbsp;&nbsp;General</p></B>
* [[Main Page|<font color="blue">Home</font>]]
* [[Marketing|<font color="blue">Marketing</font>]]
* [[Events|<font color="blue">Events</font>]]
* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]]
* [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]]
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&nbsp;<B><p>&nbsp;&nbsp;Knowledgebase</p></B>
* [[Technical Info|<font color="blue">Technical Information</font>]]
* [[Beta Testing|<font color="blue">Beta Testing</font>]]
* [[Release Candidate|<font color="blue">Release Candidate</font>]]
* [[User Guide|<font color="blue">User Guides</font>]]
* [[Escan/english/Technologies|<font color="blue">Technologies</font>]]
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&nbsp;<B><p>&nbsp;&nbsp;Support</p></B>
* [[EMail|<font color="blue">eMail</font>]]
* [[Online Chat|<font color="blue">Online Chat</font>]]
* [[Telephonic Support|<font color="blue">Telephone</font>]]
* [[Remote Support|<font color="blue">Remote Support</font>]]
* [[Forums|<font color="blue">Forums</font>]]
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|style="text-align:left;"|'''·''' [[Escan/english/eScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/eScan-FAQ|<font size=1.5 color="blue">FAQ</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/eScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]
|style="text-align:left;"|'''·''' [[Escan/english/FAQ-eScan|<font size=1.5 color="blue" align="left">eScan</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-AFT|<font size=1.5 color="blue">Mailscan</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/Technologies|<font size=1.5 color="blue">Technologies</font>]]
|style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]]
|style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Tech-Info</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/Security_Awareness|<font size=1.5 color="blue">Security Awareness</font>]]&nbsp;&nbsp;'''·''' [[User_Guides|<font size=1.5 color="blue">User Guides</font>]]
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<br>
MicroWorld announces the release of  <span style="color:#347235"><B>‘e Scan&trade; </B></span> '''v.11'''  of ISS & AV products for HOME / SOHO editions. SMB and Enterprise editions will be available in few weeks.<br><br>
<B><U>Note:</U></B> eScan for Windows version 10 for HOME / SOHO has been discontinued and is no longer available for download. This means that there will be no more feature development on eScan version 10, however we will continue supporting all the existing eScan version 10 customers. Customers having eScan v. 10 can upgrade to '''‘eScan&trade; v.11''' for '''FREE'''. The link below will re-direct you to the download page for eScan 11. If you specifically need to re-download & install eScan version 10 please send us an email request at '''<span class="plainlinks neverexpand">[mailto:support@escanav.com support@escanav.com]</span>''' along with your license key details.


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!<h2  id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan - Troubleshooting</h2>
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<B>Q. Whenever I try to turn on or turn off the System Restore feature by using the System Properties dialog box (that can be accessed from My Computer), I get the “system restore encountered an error trying to enable/disable one or more drives” error. What should I do?
<I>'''[[EScan_for_Windows_v11/EScan_for_Home_/_SOHO | <font color="blue">Click here for eScan for Home / SOHO</font>]]'''</I>
 
<I>'''[[EScan_for_SMB_/_SME | <font color="blue">Click here for eScan for SMB / SME</font>]]'''</I>


<I>'''[[EScan_Corporate_/_Enterprise_for_Windows | <font color="blue">Click here for eScan Corporate / Enterprise for Windows</font>]]'''</I>


<U><font size=1.9>OR</font></U>
<I>'''[[EScan_for_Windows_v10 | <font color="blue">For version 10 release notes click here</font>]]'''</I>


<I>'''[[EScan_for_Windows_v11 | <font color="blue">For version 11 release notes click here</font>]]'''</I>


Q. I have Windows® XP Service Pack 2 (SP2) running on my computer. When I try to install Windows® XP SP3 on it, I get the “system restore encountered an error trying to enable/disable one or more drives” error. What should I do?
<span class="plainlinks neverexpand"><I>'''[http://download1.mwti.net/download/wikifiles/articles/MicroWorld_SLA_Version_2.4.pdf <B><font color=blue>Click Here for MicroWorld Service Level Agreement</font></B>]'''</I></span>




The eScan range of products has been released for Windows Vista, Windows XP (with SP2 and above), Windows 2000 (with SP4 with Rollup 1), Windows 2003 (with SP1 and above) and Windows 2008.


Solution:- </B>  
<U><B>New Features:</B></U> In addition to the existing features few more features has been added, which are listed below:<br><br>  


'''You can use any of the following methods to resolve this problem.'''  
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| '''1.''' Trendy Dock Based GUI  || '''5.''' Gamer Mode || '''9.''' Heuristic Scanning for Proactive Protection || '''13.''' Web Anti-Phishing
|-
|  '''2.''' Web Protection with Virtual Keyboard || '''6.''' User defined File blocking & Folder Protection || '''10.''' Advanced Self-Protection Features || '''14.''' Faster On-Demand Scanner with White-listing Technology
|-
| '''3.''' Network Traffic Monitor || '''7.''' User-based Parental Control || '''11.''' Identity Theft Prevention
|-
| '''4.''' eScan Installation CD with Rescue Disk || '''8.''' Automatically Checks & Downloads Critical Updates from the Microsoft® Web site || '''12.''' Laptop Mode
|}
<br>
It will support upgrades from all earlier supported eScan versions - but as always (considering the number of builds, hotfixes and upgrades present out there), we will recommend that you uninstall any earlier versions and then install the new one.


If you have any feature-related questions and/or suggestions, Please write to <span class="plainlinks neverexpand">[mailto:escan11@escanav.com <font color="blue">escan11@escanav.com</font>]</span> and our extremely able & supportive team will help you with your queries.  For any support related questions, write to <span class="plainlinks neverexpand">[mailto:support@escanav.com <font color="blue">support@escanav.com</font>]</span>.
<br>


'''Method 1'''
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<span class="plainlinks neverexpand"><B><font size=3>[http://www.escanav.com/english/content/company/rss/eScanrss.asp <font color="blue">eScan Feeds</font>]</font></B></span>
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# Click Start, click Run, and then in the Open box, type %Windir%\INF then press ENTER.  
<rss>http://www.escanav.com/english/content/company/rss/newsrss.aspx|charset=UTF-8|short|max=5</rss>
# Open Windows Explorer.  
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# In Windows Explorer, on the Tools menu, click Folder Options.
# In the Folder Options dialog box, on the View tab, in the Advanced settings list, under Hidden Files and Folders, clear the Hide extensions for known file types check box, click Apply, and then click OK.  
# On your computer, search for sr.inf file.
# In the search results window, right-click the sr.inf file, and then click Install.


<rss>http://www.escanav.com/english/content/company/rss/pressrss.aspx|charset=UTF-8|short|max=5</rss>
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!
!
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'''Method 2'''
<rss>http://www.escanav.com/english/content/company/rss/eventrss.aspx|charset=UTF-8|short|max=5</rss>
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# Click Start, click Run, and then in the Open box, type rundll32.exe advpack.dll,LaunchINFSection C:\Windows\Inf\sr.inf and then press ENTER.  
<rss>http://www.escanav.com/english/content/company/rss/virusalertrss.aspx|charset=UTF-8|short|max=5</rss>
# If this gives an “Access denied” error, run the Process Monitor (procmon) tool.
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Note: To download the Process Monitor tool, please visit the Microsoft® Technet Web site.


3. If the Process Monitor tool shows an error against the HKLM\SOFTWARE\Microsoft\Windows NT\Current Version\SvcHost\SRGroup registry entry, on the taskbar, in the notification area, right-click the eScan Protection Center icon, and then click Pause Protection.
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<B><font size=3><U> Troubleshooting Tips</U></font></B>
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&nbsp;
AA
[[Image:srinf.jpg|image|center|800px]]
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&nbsp;


4. Perform the steps outlined in either Method 1 or Method 2.
{| class="wikitable" border="0" style="float:left"
&nbsp;
!<h2  id="mp-tfp-h2" style="margin:0; background:#95C33D; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">About MicroWorld</h2>
|-
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<div align="left">
MicroWorld Technologies is an advanced security solution provider specializing in AntiVirus, AntiSpam, Content Security and Network Intrusion Prevention solutions. Incorporated in New Jersey, USA, MicroWorld has offices in India, Germany, Malaysia and South Africa, as well as a powerful network of partners and resellers around the globe.<br><br>Headed by the dynamic entrepreneur and technocrat Govind Rammurthy, MicroWorld Technologies began its operations in the year 1993. The firm has been since redefining the security landscape by producing technologies and solutions that are innovative and forward thinking. The company's continued endeavor is to provide Futuristic Security Intelligence to computers, be it Enterprise, SMB or home user segment.<br><br>Products from MicroWorld have passed several rigorous tests conducted by reputed, and independent evaluators of the security industry, while they have also won plenty of awards for their superior performance. Virus Bulletin, Checkmark, AV-Comparatives, TUCOWS, Red Hat Ready and Novell Ready are a few of them.<br><br>MicroWorld's biggest asset is its people. Its core team consists of wizards in various platforms of Technology, geniuses in marketing, veterans in sales and masters in Finance. Always keen to hire the best and the brightest talents out there, MicroWorld inspires its employees to question the conventions and break new paths. Differential thinking is ingrained in MicroWorld philosophy.  


----
</div>
<B><I><font size=2>Email us your feedback to [mailto:solutions@escanav.com solutions@escanav.com]</font></I></B>

Revision as of 12:19, 18 October 2010

File:Escan-g.jpg
· eScan  · Mailscan  · Technologies   · Tech-Info  · Security Awareness  · User Guides


MicroWorld announces the release of ‘e Scan™ v.11 of ISS & AV products for HOME / SOHO editions. SMB and Enterprise editions will be available in few weeks.

Note: eScan for Windows version 10 for HOME / SOHO has been discontinued and is no longer available for download. This means that there will be no more feature development on eScan version 10, however we will continue supporting all the existing eScan version 10 customers. Customers having eScan v. 10 can upgrade to ‘eScan™ v.11 for FREE. The link below will re-direct you to the download page for eScan 11. If you specifically need to re-download & install eScan version 10 please send us an email request at support@escanav.com along with your license key details.


Click here for eScan for Home / SOHO

Click here for eScan for SMB / SME

Click here for eScan Corporate / Enterprise for Windows

For version 10 release notes click here

For version 11 release notes click here

Click Here for MicroWorld Service Level Agreement


The eScan range of products has been released for Windows Vista, Windows XP (with SP2 and above), Windows 2000 (with SP4 with Rollup 1), Windows 2003 (with SP1 and above) and Windows 2008.

New Features: In addition to the existing features few more features has been added, which are listed below:

1. Trendy Dock Based GUI 5. Gamer Mode 9. Heuristic Scanning for Proactive Protection 13. Web Anti-Phishing
2. Web Protection with Virtual Keyboard 6. User defined File blocking & Folder Protection 10. Advanced Self-Protection Features 14. Faster On-Demand Scanner with White-listing Technology
3. Network Traffic Monitor 7. User-based Parental Control 11. Identity Theft Prevention
4. eScan Installation CD with Rescue Disk 8. Automatically Checks & Downloads Critical Updates from the Microsoft® Web site 12. Laptop Mode


It will support upgrades from all earlier supported eScan versions - but as always (considering the number of builds, hotfixes and upgrades present out there), we will recommend that you uninstall any earlier versions and then install the new one.

If you have any feature-related questions and/or suggestions, Please write to escan11@escanav.com and our extremely able & supportive team will help you with your queries. For any support related questions, write to support@escanav.com.

eScan Feeds

<rss>http://www.escanav.com/english/content/company/rss/newsrss.aspx%7Ccharset=UTF-8%7Cshort%7Cmax=5</rss>

<rss>http://www.escanav.com/english/content/company/rss/pressrss.aspx%7Ccharset=UTF-8%7Cshort%7Cmax=5</rss>

<rss>http://www.escanav.com/english/content/company/rss/eventrss.aspx%7Ccharset=UTF-8%7Cshort%7Cmax=5</rss>

<rss>http://www.escanav.com/english/content/company/rss/virusalertrss.aspx%7Ccharset=UTF-8%7Cshort%7Cmax=5</rss>


About MicroWorld

MicroWorld Technologies is an advanced security solution provider specializing in AntiVirus, AntiSpam, Content Security and Network Intrusion Prevention solutions. Incorporated in New Jersey, USA, MicroWorld has offices in India, Germany, Malaysia and South Africa, as well as a powerful network of partners and resellers around the globe.

Headed by the dynamic entrepreneur and technocrat Govind Rammurthy, MicroWorld Technologies began its operations in the year 1993. The firm has been since redefining the security landscape by producing technologies and solutions that are innovative and forward thinking. The company's continued endeavor is to provide Futuristic Security Intelligence to computers, be it Enterprise, SMB or home user segment.

Products from MicroWorld have passed several rigorous tests conducted by reputed, and independent evaluators of the security industry, while they have also won plenty of awards for their superior performance. Virus Bulletin, Checkmark, AV-Comparatives, TUCOWS, Red Hat Ready and Novell Ready are a few of them.

MicroWorld's biggest asset is its people. Its core team consists of wizards in various platforms of Technology, geniuses in marketing, veterans in sales and masters in Finance. Always keen to hire the best and the brightest talents out there, MicroWorld inspires its employees to question the conventions and break new paths. Differential thinking is ingrained in MicroWorld philosophy.