Marketing/Events/MEA/Reseller South Africa and Escan/english/eScan-TR50: Difference between pages
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| [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]] | |||
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<B><p> General</p></B> | |||
* [[Main Page|<font color="blue">Home</font>]] | |||
* [[Marketing|<font color="blue">Marketing</font>]] | |||
* [[Events|<font color="blue">Events</font>]] | |||
* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | |||
* [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]] | |||
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<B><p> Knowledgebase</p></B> | |||
* [[Technical Info|<font color="blue">Technical Information</font>]] | |||
* [[Beta Testing|<font color="blue">Beta Testing</font>]] | |||
* [[Release Candidate|<font color="blue">Release Candidate</font>]] | |||
* [[User Guide|<font color="blue">User Guides</font>]] | |||
* [[Escan/english/Technologies|<font color="blue">Technologies</font>]] | |||
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<B><p> Support</p></B> | |||
* [[EMail|<font color="blue">eMail</font>]] | |||
* [[Online Chat|<font color="blue">Online Chat</font>]] | |||
* [[Telephonic Support|<font color="blue">Telephone</font>]] | |||
* [[Remote Support|<font color="blue">Remote Support</font>]] | |||
* [[Forums|<font color="blue">Forums</font>]] | |||
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|style="text-align:left;"|'''·''' [[Escan/english/eScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]] '''·''' [[Escan/english/eScan-FAQ|<font size=1.5 color="blue">FAQ</font>]] '''·''' [[Escan/english/eScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]] | |||
|style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]] | |||
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<B>Q. Whenever I try to turn on or turn off the System Restore feature by using the System Properties dialog box (that can be accessed from My Computer), I get the “system restore encountered an error trying to enable/disable one or more drives” error. What should I do? | |||
<U><font size=1.9>OR</font></U> | |||
Q. I have Windows® XP Service Pack 2 (SP2) running on my computer. When I try to install Windows® XP SP3 on it, I get the “system restore encountered an error trying to enable/disable one or more drives” error. What should I do? | |||
Solution:- </B> | |||
'''You can use any of the following methods to resolve this problem.''' | |||
'''Method 1''' | |||
# Click Start, click Run, and then in the Open box, type %Windir%\INF then press ENTER. | |||
# Open Windows Explorer. | |||
# In Windows Explorer, on the Tools menu, click Folder Options. | |||
# In the Folder Options dialog box, on the View tab, in the Advanced settings list, under Hidden Files and Folders, clear the Hide extensions for known file types check box, click Apply, and then click OK. | |||
# On your computer, search for sr.inf file. | |||
# In the search results window, right-click the sr.inf file, and then click Install. | |||
'''Method 2''' | |||
# Click Start, click Run, and then in the Open box, type rundll32.exe advpack.dll,LaunchINFSection C:\Windows\Inf\sr.inf and then press ENTER. | |||
# If this gives an “Access denied” error, run the Process Monitor (procmon) tool. | |||
<B>''Note:''</B> To download the Process Monitor tool, please visit the Microsoft® Technet Web site. | |||
3. If the Process Monitor tool shows an error against the HKLM\SOFTWARE\Microsoft\Windows NT\Current Version\SvcHost\SRGroup registry entry, on the taskbar, in the notification area, right-click the eScan Protection Center icon, and then click Pause Protection. | |||
[[Image:srinf.jpg|image|center|800px]] | |||
4.Perform the steps outlined in either Method 1 or Method 2. | |||
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<B><I><font size=2>Email us your feedback to [mailto:solutions@escanav.com solutions@escanav.com]</font></I></B> | |||
Revision as of 11:13, 20 September 2010
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General |
Knowledgebase |
Support |
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· Articles · FAQ · Troubleshooting | · Technical Information - Main Page |
eScan - Troubleshooting
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Q. Whenever I try to turn on or turn off the System Restore feature by using the System Properties dialog box (that can be accessed from My Computer), I get the “system restore encountered an error trying to enable/disable one or more drives” error. What should I do?
Solution:- You can use any of the following methods to resolve this problem.
Method 2
Note: To download the Process Monitor tool, please visit the Microsoft® Technet Web site. 3. If the Process Monitor tool shows an error against the HKLM\SOFTWARE\Microsoft\Windows NT\Current Version\SvcHost\SRGroup registry entry, on the taskbar, in the notification area, right-click the eScan Protection Center icon, and then click Pause Protection.
Email us your feedback to solutions@escanav.com |
