Escan/english/eScan-TR50 and Customization kit: Difference between pages

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<B>Q. Whenever I try to turn on or turn off the System Restore feature by using the System Properties dialog box (that can be accessed from My Computer), I get the “system restore encountered an error trying to enable/disable one or more drives” error. What should I do?
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<U><font size=1.9>OR</font></U>
'''Disclaimer:''' This document has been created for informational purposes and is meant for partners and distributors of eScan products.


For any queries regarding eScan, please write to <B><span class="plainlinks neverexpand">[mailto:support@escanav.com support@escanav.com]</span></B>. To contact our support team via Live Chat, please visit this link <B><span class="plainlinks neverexpand">[http://www.escanav.com/english/livechat.asp Live Chat by eScan]</span></B>


Q. I have Windows® XP Service Pack 2 (SP2) running on my computer. When I try to install Windows® XP SP3 on it, I get the “system restore encountered an error trying to enable/disable one or more drives” error. What should I do?


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==Overview==




Solution:- </B>
eScan Customization Kit is a free utility from MicroWorld. It is designed for use by eScan partners and customers, who need to customize eScan products to display their contact details. This will enable customers to contact their eScan service providers easily if they have any queries.


'''You can use any of the following methods to resolve this problem.'''
<B><U>Note:</U></B> To download this free utility, visit the <B><span class="plainlinks neverexpand">[http://www.microworldsystems.com/download/tools/usetup.exe eScan Customization Kit]</span></B> Web page




'''Method 1'''
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==Pre-requisites for using the eScan Customization Kit==


# Click Start, click Run, and then in the Open box, type %Windir%\INF then press ENTER.
*: The eScan product setup file, which needs to be customized.  
# Open Windows Explorer.
# In Windows Explorer, on the Tools menu, click Folder Options.
# In the Folder Options dialog box, on the View tab, in the Advanced settings list, under Hidden Files and Folders, clear the Hide extensions for known file types check box, click Apply, and then click OK.
# On your computer, search for sr.inf file.
# In the search results window, right-click the sr.inf file, and then click Install.


 
<B><U>Note:</U></B> To download eScan 11, visit <B><span class="plainlinks neverexpand">[http://www.escanav.com/escanav/english/content/products/MWAV/escan_download.asp eScan]</span></B> Web site.
 
'''Method 2'''
 
# Click Start, click Run, and then in the Open box, type rundll32.exe advpack.dll,LaunchINFSection C:\Windows\Inf\sr.inf and then press ENTER.
# If this gives an “Access denied” error, run the Process Monitor (procmon) tool.
 
<B>''Note:''</B> To download the Process Monitor tool, please visit the Microsoft® Technet Web site.
 
&nbsp; 3. If the Process Monitor tool shows an error against the HKLM\SOFTWARE\Microsoft\Windows NT\Current Version\SvcHost\SRGroup registry entry, on the taskbar, in the notification area, right-click the eScan Protection Center icon, and then click Pause Protection.
 
 
[[Image:srinf.jpg|image|center|800px]]
 
 
&nbsp; 4.Perform the steps outlined in either Method 1 or Method 2.
 
 
 
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<B><I><font size=2>Email us your feedback to [mailto:solutions@escanav.com solutions@escanav.com]</font></I></B>

Revision as of 06:24, 6 October 2010

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eScan Customization Kit


Disclaimer: This document has been created for informational purposes and is meant for partners and distributors of eScan products.

For any queries regarding eScan, please write to support@escanav.com. To contact our support team via Live Chat, please visit this link Live Chat by eScan


Overview

eScan Customization Kit is a free utility from MicroWorld. It is designed for use by eScan partners and customers, who need to customize eScan products to display their contact details. This will enable customers to contact their eScan service providers easily if they have any queries.

Note: To download this free utility, visit the eScan Customization Kit Web page


Pre-requisites for using the eScan Customization Kit

  • The eScan product setup file, which needs to be customized.

Note: To download eScan 11, visit eScan Web site.

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