Main Page and Telephonic Support: Difference between pages

From eScan Wiki
(Difference between pages)
Jump to navigation Jump to search
No edit summary
 
No edit summary
 
Line 1: Line 1:
{| class="wikitable" border="0"
=Telephonic Support=
|-
{| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;"
| style="width:56%; color:#000;" |
{| style="width:280px; border:none; background:none;"
| [[Image:mwti_logo.gif|left]]
|}




|width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;|
<B>General</B>
* [[Main Page|<font color="blue">Home</font>]]
* [[Marketing|<font color="blue">Marketing</font>]]
* [[Events|<font color="blue">Events</font>]]
* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]]
|width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" |
<B>Knowledgebase</B>
* [[Technical Info|<font color="blue">Technical Information</font>]]
* [[Beta Testing|<font color="blue">Beta Testing</font>]]
* [[Release Candidate|<font color="blue">Release Candidate</font>]]
* [[User Guide|<font color="blue">User Guides</font>]]
|width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" |
<B> Support </B>
* [[EMail|<font color="blue">eMail</font>]]
* [[Online Chat|<font color="blue">Online Chat</font>]]
* [[Telephonic Support|<font color="blue">Telephone</font>]]
* [[Remote Support|<font color="blue">Remote Support</font>]]
* [[Forums|<font color="blue">Forums</font>]]
|}


{| class="wikitable" border="0" style="float:right"
!<h2  id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">Latest Announcements</h2>
!<h2  id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">Awards & Achievements</h2>
|-
|width="1000pt"|<div align="justify">
MicroWorld announces the release of  [[Image:escan-g.jpg]] <B>v.10</B> for SMB and Corporate / Enterprise segment alongwith our SOHO edition.


[[Image:usa-flag.gif|frame|left|100px|'''USA''']]


<I>'''[http://download1.mwti.net/wiki/index.php/EScan_for_Home_/_SOHO <font color="blue">Click here for eScan for Home / SOHO</font>]'''</I>
::::'''MicroWorld Technologies Inc. '''


<I>'''[http://download1.mwti.net/wiki/index.php/EScan_for_SMB_/_SME <font color="blue">Click here for eScan for SMB / SME</font>]'''</I>
::::33045 Hamilton Court East, Suite 105


<I>'''[http://download1.mwti.net/wiki/index.php/EScan_Corporate_/_Enterprise_for_Windows <font color="blue">Click here for eScan Corporate / Enterprise for Windows</font>]'''</I>
::::Farmington Hills, MI 48334-3385


<I>'''[http://download1.mwti.net/wiki/index.php/EScan_for_Windows_v10 <font color="blue">For release notes click here.</font>]'''</I>
::::'''USA '''


::::'''TOLL FREE''' - 1-877-EZ-VIRUS


The eScan range of products has been released for Windows Vista, Windows XP (with SP2 and above), Windows 2000 (with SP4 with Rollup 1), Windows 2003 (with SP1 and above) and Windows 2008.
::::'''Tel''': +1 248 848 9081/ 848 9084


::::'''Fax''': +1 248 848 9085


<U><B>New Feature:</B></U>  Note that this build also includes tool to download critical Microsoft Windows Operating System patches.




It will support upgrades from all earlier supported eScan versions - but as always (considering the number of builds, hotfixes and upgrades present out there), we will recommend that you uninstall any earlier versions and then install the new one.


[[Image:germany-flag.gif|frame|left|100px|'''Germany''']]


If you have any feature-related questions and/or suggestions, pls write to [mailto:qa@mwti.net <font color="blue">qa@mwti.net</font>] and our extremely able & supportive team will help you with your queries.  For any support related questions, write to [mailto:support@mwti.net <font color="blue">support@mwti.net</font>].
::::'''MicroWorld Technologies GmbH'''
</div>


::::Leopoldstr. 244


{| border="1" style="background:#C7E587;"
::::D-80807 München
|<B><font size=3>News</font></B>
|-
|<I><font size=3>Great News!!!</font></I> <div align="justify">Our eScan AntiVirus Edition version 10 has been recently tested on on-demand detection rates and ranked 3rd best in detection rates (99.20%) amongst 40 AntiVirus products far ahead of Bitdefender, Kaspersky and many of our competitors. This report was prepared by Chaz Sowers, a Senior Security Architect and has been published on www.csoonline.com.</div>


For more information about the test report click on [http://www.csoonline.com/article/493119/Antivirus_Taste_Test_One_Man_s_Quest_for_Nearly_Objective_Rankings <font size=3.7><B><I><font color="blue">CSO Online Report</font></I></B></font>]
::::'''Germany '''
|}


|width="100pt" |[[Image:vb100_august.jpg|frame|center|150px|<B><I>eScan Internet Security for Windows (Ver.10) has achieved VB100 certification in the latest Virus Bulletin Comparatives review. [http://download1.mwti.net/download/wikifiles/vb100_august.jpg (More Details)]</I></B>]]
::::'''Tel''': +49 (89) 20 80 39 - 223


[[Image:AV-Comparative.jpg|frame|center|100px|<B><I>eScan Internet Security for Windows (Ver.10) has achieved AV-Comparatives certification in the latest AV Comparatives.[http://download1.mwti.net/download/wikifiles/avcreportmay2009.pdf (More Details)]</I></B>]]
::::'''Fax''': +49 (89) 20 80 39 - 226


[[Image:PCSL.jpg|frame|center|100px|<B><I>eScan Internet Security for Windows (Ver.10) has achieved PCSL Total Protection Test certification in the latest AV Comparatives.[http://download1.mwti.net/download/wikifiles/PCSL_Total_Protection_Test_2009_July.pdf (More Details)]</I></B>]]
::::'''Support in German language / in deutscher Sprache''':


'''Tel''': +49 72 40 - 94 34 27, 0 72 40 - 94 34 27


<font size=1><B>For more on Awards & Achievements</B></font> [[Awards|<B><font size=1 align=centre>click here...</font></B>]]
'''Fax''': 0 72 40 - 94 32 95
'''Email''': axel.ollmann@mwti.net


|}


<h2  id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">About MicroWorld</h2>


<div align="justify">
MicroWorld Technologies is an advanced security solution provider specializing in AntiVirus, AntiSpam, Content Security and Network Intrusion Prevention solutions. Incorporated in New Jersey, USA - MicroWorld has offices in USA, India, Germany, Malaysia and South Africa, as well as a powerful network of more than 15,000 partners and resellers around the globe.


Headed by the dynamic entrepreneur and technocrat Govind Rammurthy, MicroWorld Technologies began its operations in the year 1994. The firm has since been redefining the security landscape by developing technologies and solutions that are innovative and futuristic. The company's continued endeavor is to provide Futuristic Security Intelligence to computers, be it Enterprise, SMB or Home user segment.
'''MicroWorld Technologies Sdn Bhd ( 722338-A)'''
Products from MicroWorld have passed several rigorous tests conducted by reputed, and independent evaluators of the security industry, while they have also won plenty of awards for their superior performance. Virus Bulletin, Checkmark, AV-Comparatives, TUCOWS, Red Hat Ready and Novell Ready are a few of them.


MicroWorld's biggest asset is its people. Its core team consists of wizards in various platforms of Technology, geniuses in marketing, veterans in sales and masters in Finance. Always keen to hire the best and the brightest talents, MicroWorld inspires its employees to question the conventions and break new paths. Differential thinking is ingrained in MicroWorld philosophy.
E-8-6, Megan Avenue 1
</div>


189, Jalan Tun Razak


50400 Kuala Lumpur


{| id="mp-bottombanner" style="width:100%; background:#fcfcfc; margin-top:1em; border:0px solid #ccc;"
'''Malaysia'''
| style="width:56%; color:#000;" |
 
{|align="center" width="150px" |
'''Tel''': +603 2333 8909/8910
|[[Image:product_logo.JPG|centre]]
 
|}
'''Fax''': +603 2333 8911
 
'''Support:'''
 
'''Tel''': +6013 244 2574
 
'''Email''': prabin@mwti.net
 
 
 
'''MicroWorld Technologies South Africa (PTY) LTD'''
 
376 Oak Avenue
 
Block C ( Entrance at 372 Oak Ave )
 
Ferndale
 
Randburg, Gauteng
 
'''South Africa'''
 
'''Tel''': Local 08610 eScan (37226)
 
'''International''': +27 11 781 4235
 
'''Fax''': 086 502 0482
 
'''Sales''': sales@microworld.co.za, mornay@microworld.co.za
 
'''Web''': www.microworld.co.za
 
 
 
 
'''For North and South America Customers''' -
 
Monday - Friday between 9 a.m. - 6 p.m. ET
 
Call (248) 432 1397
 
For Germany-Austria-Swiss Customers -
 
Monday - Friday between 9 a.m. - 6 p.m. CET
 
Call +49 (89) 20 80 39 - 223
 
 
 
 
'''MicroWorld Software Services Pvt. Ltd.'''
 
Plot No. 80, Road No. 15, MIDC - Marol
 
Andheri (E), Mumbai - 400 093
 
'''India'''
 
'''Tel:''' +91 22 28265701 - 05
 
'''Fax:''' +91 22 2830 4750
 
'''Sales:''' [mailto:sales@msspl.co.in sales@msspl.co.in]
 
'''Support:
 
Mobile:'''+91 93223 59065
 
 
'''Delhi (Regional Office)'''
 
A-10,Third Floor
 
Lajpat Nagar--II
 
'''New Delhi''' - 110024
 
'''India'''
 
'''Sales''': HP 9810980107'''
 
Tel:''' 011-46586185/86/87
 
'''Fax:''' 011 46586188
 
 
 
'''Bangalore (Regional Office)'''
 
77/1, 1st Main, 3rd Block,
 
Jaya Nagar,
 
'''Bangalore '''- 560 011
 
'''India'''
 
'''Tel (Sales contact for Bangalore, Chennai, Coimbatore):''' +91 98677 77016
 
 
 
'''Pune (Regional Office)'''
 
Office No. 401, 4th Floor, Amit Court
 
Near Mangla Theatre, Shivaji Nagar
 
'''Pune'''-411005
 
'''India '''
 
'''Tel:''' +91 20 32506016'''
 
Sales: '''+91 9820118630
 
'''Support (Maharashtra & Goa):'''+91 98223 15121 / +91 98673 96555
 
 
 
'''Ahmedabad (Regional Office)'''
 
206, Milestone Building,
 
Drive-in Road, Near Drive-in Cinema,
 
'''Ahmedabad''' - 380 054
 
'''India '''
 
'''Sales:''' +91 98202 52821 / +91 98980 96276
 
'''Support (North Gujarat):''' +91 9879506928 / 9374934022
 
'''Support (South Gujarat): '''+91 98250 62436

Revision as of 08:46, 21 May 2009

Telephonic Support

File:Usa-flag.gif
USA
MicroWorld Technologies Inc.
33045 Hamilton Court East, Suite 105
Farmington Hills, MI 48334-3385
USA
TOLL FREE - 1-877-EZ-VIRUS
Tel: +1 248 848 9081/ 848 9084
Fax: +1 248 848 9085



File:Germany-flag.gif
Germany
MicroWorld Technologies GmbH
Leopoldstr. 244
D-80807 München
Germany
Tel: +49 (89) 20 80 39 - 223
Fax: +49 (89) 20 80 39 - 226
Support in German language / in deutscher Sprache:

Tel: +49 72 40 - 94 34 27, 0 72 40 - 94 34 27

Fax: 0 72 40 - 94 32 95 Email: axel.ollmann@mwti.net



MicroWorld Technologies Sdn Bhd ( 722338-A)

E-8-6, Megan Avenue 1

189, Jalan Tun Razak

50400 Kuala Lumpur

Malaysia

Tel: +603 2333 8909/8910

Fax: +603 2333 8911

Support:

Tel: +6013 244 2574

Email: prabin@mwti.net



MicroWorld Technologies South Africa (PTY) LTD

376 Oak Avenue

Block C ( Entrance at 372 Oak Ave )

Ferndale

Randburg, Gauteng

South Africa

Tel: Local 08610 eScan (37226)

International: +27 11 781 4235

Fax: 086 502 0482

Sales: sales@microworld.co.za, mornay@microworld.co.za

Web: www.microworld.co.za



For North and South America Customers -

Monday - Friday between 9 a.m. - 6 p.m. ET

Call (248) 432 1397

For Germany-Austria-Swiss Customers -

Monday - Friday between 9 a.m. - 6 p.m. CET

Call +49 (89) 20 80 39 - 223



MicroWorld Software Services Pvt. Ltd.

Plot No. 80, Road No. 15, MIDC - Marol

Andheri (E), Mumbai - 400 093

India

Tel: +91 22 28265701 - 05

Fax: +91 22 2830 4750

Sales: sales@msspl.co.in

Support:

Mobile:+91 93223 59065


Delhi (Regional Office)

A-10,Third Floor

Lajpat Nagar--II

New Delhi - 110024

India

Sales: HP 9810980107

Tel: 011-46586185/86/87

Fax: 011 46586188


Bangalore (Regional Office)

77/1, 1st Main, 3rd Block,

Jaya Nagar,

Bangalore - 560 011

India

Tel (Sales contact for Bangalore, Chennai, Coimbatore): +91 98677 77016


Pune (Regional Office)

Office No. 401, 4th Floor, Amit Court

Near Mangla Theatre, Shivaji Nagar

Pune-411005

India

Tel: +91 20 32506016

Sales: +91 9820118630

Support (Maharashtra & Goa):+91 98223 15121 / +91 98673 96555


Ahmedabad (Regional Office)

206, Milestone Building,

Drive-in Road, Near Drive-in Cinema,

Ahmedabad - 380 054

India

Sales: +91 98202 52821 / +91 98980 96276

Support (North Gujarat): +91 9879506928 / 9374934022

Support (South Gujarat): +91 98250 62436