Escan/english/MailScan-TR2 and Escan/english/MailScan-TR3: Difference between pages

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<B>Q. It is observed Mails exceeding the mail size restriction gets accumulated in the Spoolout folder of the Mailscan.How do I stop emails (exceeding the size limit)being accepted by Mailscan when there is already a size restriction defined in the Mailserver? </B>
 
<B>Q. How can I stop emails, scanned by Mailscan, from being deleted due to the SURBL / RBL checks. These emails should automatically be quarantined instead of being deleted? </B>








<B>Solution:-</B>
<B> Solution:</B>


To stop emails being accepted by Mailscan as per the size restriction defined in the Mailserver, follow the below steps:
To stop emails being deleted due to SURBL / RBL listing, follow the below steps:


# Open the mailscan.ini in \program files\mailscan folder,  
# Open the mailscan.ini in \program files\mailscan folder,  
# Set the value for Max_Size_To_Spoolout to the maximum allowed size in bytes
# set the value for  


  Deleteflags=0 (this will quarantine the emails found in the SURBL/RBL listing).


For eg if the max mail size restriction is 20MB then the value is set to
While


  Max_Size_To_Spoolout=20480000
  Deleteflags=2 (this will quarantine the emails found in the SURBL/RBL listing).




Revision as of 07:27, 7 August 2009

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MailScan - Troubleshooting

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Q. How can I stop emails, scanned by Mailscan, from being deleted due to the SURBL / RBL checks. These emails should automatically be quarantined instead of being deleted?



Solution:

To stop emails being deleted due to SURBL / RBL listing, follow the below steps:

  1. Open the mailscan.ini in \program files\mailscan folder,
  2. set the value for
 Deleteflags=0 (this will quarantine the emails found in the SURBL/RBL listing).

While 

Deleteflags=2 (this will quarantine the emails found in the SURBL/RBL listing).




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