Escan/english/MailScan-TR3

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MailScan - Troubleshooting

image image Q. How can I stop emails, scanned by Mailscan, from being deleted due to the SURBL / RBL checks. These emails should automatically be quarantined instead of being deleted? Solution: To stop emails being deleted due to SURBL / RBL listing, follow the below steps: Open the mailscan.ini in \program files\mailscan folder, set the value for Deleteflags=0 (this will quarantine the emails found in the SURBL/RBL listing). While Deleteflags=2 (this will quarantine the emails found in the SURBL/RBL listing). Email us your feedback to solutions@mwti.net