Escan/english/MailScan-TR3

File:Escan wikipedia.jpg

General Home Marketing Events Advertisement

Knowledgebase Technical Information Beta Testing Release Candidate User Guides Technologies

Support eMail Online Chat Telephone Remote Support Forums

MailScan - Troubleshooting

image image Q. How can I stop emails, scanned by Mailscan, from being deleted due to the SURBL / RBL checks. These emails should automatically be quarantined instead of being deleted? Solution: To stop emails being deleted due to SURBL / RBL listing, follow the below steps: Open the mailscan.ini in \program files\mailscan folder, set the value for Deleteflags=0 (this will quarantine the emails found in the SURBL/RBL listing). While Deleteflags=2 (this will delete the emails found in the SURBL/RBL listing). Email us your feedback to solutions@mwti.net