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| | After installing eScan and rebooting, printer stops working and if the control would not start in some Intel Dual Core and NVidia Model. |
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| | style="width:56%; color:#000;" |
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| {| style="width:280px; border:none; background:none;"
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| | [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]]
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| |}
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| |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;|
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| <B><p> General</p></B>
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| * [[Main Page|<font color="blue">Home</font>]]
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| * [[Marketing|<font color="blue">Marketing</font>]]
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| * [[Events|<font color="blue">Events</font>]]
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| * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]]
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| * [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]]
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| |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" |
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| <B><p> Knowledgebase</p></B>
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| * [[Technical Info|<font color="blue">Technical Information</font>]]
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| * [[Beta Testing|<font color="blue">Beta Testing</font>]]
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| * [[Release Candidate|<font color="blue">Release Candidate</font>]]
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| * [[User Guide|<font color="blue">User Guides</font>]]
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| * [[Escan/english/Technologies|<font color="blue">Technologies</font>]]
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| |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" |
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| <B><p> Support</p></B>
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| * [[EMail|<font color="blue">eMail</font>]]
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| * [[Online Chat|<font color="blue">Online Chat</font>]]
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| * [[Telephonic Support|<font color="blue">Telephone</font>]]
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| * [[Remote Support|<font color="blue">Remote Support</font>]]
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| * [[Forums|<font color="blue">Forums</font>]]
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| | <B>Solution:</B> |
| | style="width:10%; color:#000;" |
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| | 1) Launch services.msc from a run command |
| | [[Image:escan-g.jpg]]
| | 2) Find the SLUNotify service & stop it |
| |}
| | 3) Find the Software Licensing service & stop it (it may say that ReadyBoost needs that service to run; stop it anyway) |
| |style="text-align:left;"|'''·''' [[Escan/english/eScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]] '''·''' [[Escan/english/eScan-FAQ|<font size=1.5 color="blue">FAQ</font>]] '''·''' [[Escan/english/eScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]
| | 4) Then restart both services , starting with Software Licensing and then SLUNotify service. |
| |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]]
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| |}
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| | Reboot is not required. |
| |}
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| !<h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan - FAQ's</h2>
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| [[Image:EScan.jpg|image|right|100px]]
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| <B>Q. My eScan clients are unable to recognize the eScan Server! The Server does make proper announcements & no errors are logged too. What should be done?</B>
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| <I><B>A.</B> Please check if you have some Software package like Norton Internet Security/ or Zone Alarm or similar softwares / products installed. These softwares stop UDP broadcast on ports being used by eScan Server and also stop eScan Server from acting like an FTP/HTTP server.
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| Add eServ.exe to the exclude list of NIS/ZA or if this is not possible, instruct these softwares / products to allow communication on default eScan ports of 2001, 3333 and 2021.</I>
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| ----
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| <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>
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