Escan/english/eScan-FAQ/Lic-Keys and Test-home: Difference between pages

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==<B><font size=3>Index</font><span id="topindex"></span></B>==
MicroWorld announces the release of  <span style="color:#347235"><B>‘e Scan&trade; </B></span>  '''v.11'''  of ISS & AV products for HOME / SOHO editions. SMB and Enterprise editions will be available in few weeks.
<br><br>
<B><U>Note:</U></B> eScan for Windows version 10 for HOME / SOHO has been discontinued and is no longer available for download. This means that there will be no more feature development on eScan version 10, however we will continue supporting all the existing eScan version 10 customers. Customers having eScan v. 10 can upgrade to '''‘eScan&trade; v.11''' for '''FREE'''. The link below will re-direct you to the download page for eScan 11. If you specifically need to re-download & install eScan version 10 please send us an email request at support@escanav.com along with your license key details.




==eScan License Keys==
<I>'''[[EScan_for_Windows_v11/EScan_for_Home_/_SOHO | <font color="blue">Click here for eScan for Home / SOHO</font>]]'''</I>


# [[#anchor1|<font color="blue">After applying the eScan License Key, the "Invalid License Key" message pops up </font>]]
<I>'''[[EScan_for_SMB_/_SME | <font color="blue">Click here for eScan for SMB / SME</font>]]'''</I>
# [[#anchor2|<font color="blue">I am getting this message "Incorrect System Date! Please Check your system Date and Time" when applying the license key</font>]]
# [[#anchor3|<font color="blue">When adding the eScan key I get the message "Key Already exists".</font>]]
# [[#anchor4|<font color="blue">I am getting the message "Activation failed! Please check your proxy-settings and try again later"</font>]]
# [[#anchor5|<font color="blue">License key was already activated elsewhere or the key does not belong to this computer</font>]]
# [[#anchor6|<font color="blue">Invalid License Key! Please Check your System Date and Time</font>]]
# [[#anchor7|<font color="blue">Whenever I apply the eScan License key I get this message "Key not present in our database".</font>]]
# [[#anchor8|<font color="blue">Message: Sorry! another Standard Key can not be added before activating the existing Standard KeyKey not present in our database</font>]]
# [[#anchor9|<font color="blue">Why am I getting "Invalid Activation Code" when I apply the eScan Activation Code?</font>]]
# [[#anchor10|<font color="blue">This License Key is for Version 9x.To upgrade to version 10, please type the following link in your internet browser http://www.mwti.net/v10upgrade or email to support@mwti.net'. I am getting this message after upgrading to eScan 10 version.</font>]]
# [[#anchor11|<font color="blue">What is 60 characters Activation Code?</font>]]<br/>
# [[#anchor12|<font color="blue">Is it possible to uninstall eScan on a computer and install on another
computer, using same license? If possible, please what are the steps, since the activation code is needed and I don't know where to find it?</font>]]<br/>


<I>'''[[EScan_Corporate_/_Enterprise_for_Windows | <font color="blue">Click here for eScan Corporate / Enterprise for Windows</font>]]'''</I>


<I>'''[[EScan_for_Windows_v10 | <font color="blue">For version 10 release notes click here</font>]]'''</I>


<I>'''[[EScan_for_Windows_v11 | <font color="blue">For version 11 release notes click here</font>]]'''</I>


# '''After applying the eScan License Key, the "Invalid License Key" message pops up '''<span id="anchor1"></span><br/><br/>'''Answer:'''<br/>
<span class="plainlinks neverexpand"><I>'''[http://download1.mwti.net/download/wikifiles/articles/MicroWorld_SLA_Version_2.4.pdf <B><font color=blue>Click Here for MicroWorld Service Level Agreement</font></B>]'''</I></span>
<br><br>The above message could be for any of the below reasons:<br><br>
 
:a. Length of standard key or activation code is not equal to 37.<br>
 
:b. After decoding standard key if number of months is greater than 120 .i.e. 10 yrs.<br>
The eScan range of products has been released for Windows Vista, Windows XP (with SP2 and above), Windows 2000 (with SP4 with Rollup 1), Windows 2003 (with SP1 and above) and Windows 2008.
:c. eScan ISS key has been issued and user enters eScan for Antivirus key .i.e.different product.<br>
 
:d. Client is registering online and he has an invalid standard key.<br>
 
:e. Unable to decode the key.<br>
<U><B>New Features:</B></U> In addition to the existing features few more features has been added, which are listed below:
:f. Key has expired.<br>
 
<div style="text-align: right;">[[#topindex|<font color=“blue”>Back to Top</font>]]</div><br/><ol start="2">
#Trendy Dock Based GUI
<li>'''I am getting this message "Incorrect System Date! Please Check your system Date and Time" when applying the license key'''<span id="anchor2"></span><br/><br/>'''Answer:'''<br/>
#Gamer Mode
This could happen if the system/computer date was wrongly set to a date other then the current date.<br>  
#Laptop Mode
In such cases we request the customers to send '''c:\program files\escan\log\Evallic.log''' and '''c:\program files\escan\License.ini''' files to '''register@escanav.com'''<br>Register will then provide "LicFix.exe" and will delete the activation details from our database.<br>
#Heuristic Scanning for Proactive Protection
Customer has to just run LicFix.exe and then activate the same system Online.<br/><div style="text-align: right;">[[#topindex|<font color=“blue”>Back to Top</font>]]</div></li><br/>
#Faster On-Demand Scanner with White-listing Technology
<li>'''When adding the eScan key I get the message "Key Already exists".'''<span id="anchor3"></span><br/><br/>'''Answer:'''<br/>Key entered by user is already present in license.ini but not as a registered key.<br/><div style="text-align: right;">[[#topindex|<font color=“blue”>Back to Top</font>]]</div></li><br/>
#Web Protection with Virtual Keyboard
<li>'''I am getting the message "Activation failed! Please check your proxy-settings and try again later"'''<span id="anchor4"></span><br/><br/>'''Answer:'''<br/>This could be due to improper internet connection settings. To check and change the internet connection<br>
#User defined File blocking & Folder Protection
:a. Open the eScan Protection Center,<br>
#Advanced Self-Protection Features
:b. Go to Update and click on Settings. Make the necessary changes for internet connection.<br/><div style="text-align: right;">[[#topindex|<font color=“blue”>Back to Top</font>]]</div></li><br/>
#Web Anti-Phishing
<li>'''License key was already activated elsewhere or the key does not belong to this computer.'''<span id="anchor5"></span><br/><br/>'''Answer:'''<br/>The Standard key that you are trying to activate online has been Online activated on DIFFERENT machine.<br>
#Network Traffic Monitor
In case you have changed any Internal hardware of the machine then please mention the details of the changes that you have made and mail the registration details by email/fax procedure to register@mwti.net so that we can check the details further and provide you the activation code.<br>
#User-based Parental Control
'''Note:'''To know Procedure for Applying and Activating the eScan license key [http://download1.mwti.net/wiki/index.php/Escan/english/productkey Please Click here]<br/><div style="text-align: right;">[[#topindex|<font color=“blue”>Back to Top</font>]]</div></li><br/>
#Identity Theft Prevention
#Automatically Checks & Downloads Critical Updates from the Microsoft® Web site
#eScan Installation CD with Rescue Disk
 
It will support upgrades from all earlier supported eScan versions - but as always (considering the number of builds, hotfixes and upgrades present out there), we will recommend that you uninstall any earlier versions and then install the new one.
 
 
If you have any feature-related questions and/or suggestions, Please write to <span class="plainlinks neverexpand">[mailto:escan11@escanav.com <font color="blue">escan11@escanav.com</font>]</span> and our extremely able & supportive team will help you with your queries. For any support related questions, write to <span class="plainlinks neverexpand">[mailto:support@escanav.com <font color="blue">support@escanav.com</font>]</span>.
 
 
 
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<font size=1.5><B> For more </B></font>[http://www.escanav.com/english/content/company/rss/virusalertrss.aspx <B><font size=1 align=justify> click here...</font></B>]
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{| class="wikitable" border="0" style="float:left"
!<h2  id="mp-tfp-h2" style="margin:0; background:#95C33D; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">About MicroWorld</h2>
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MicroWorld Technologies is an advanced security solution provider specializing in AntiVirus, AntiSpam, Content Security and Network Intrusion Prevention solutions. Incorporated in New Jersey, USA - MicroWorld has offices in USA, India, Germany, Malaysia and South Africa, as well as a powerful network of more than 15,000 partners and resellers around the globe.
 
Headed by the dynamic entrepreneur and technocrat Govind Rammurthy, MicroWorld Technologies began its operations in the year 1994. The firm has since been redefining the security landscape by developing technologies and solutions that are innovative and futuristic. The company's continued endeavor is to provide Futuristic Security Intelligence to computers, be it Enterprise, SMB or Home user segment.
Products from MicroWorld have passed several rigorous tests conducted by reputed, and independent evaluators of the security industry, while they have also won plenty of awards for their superior performance. Virus Bulletin, Checkmark, AV-Comparatives, TUCOWS, Red Hat Ready and Novell Ready are a few of them.
 
MicroWorld's biggest asset is its people. Its core team consists of wizards in various platforms of Technology, geniuses in marketing, veterans in sales and masters in Finance. Always keen to hire the best and the brightest talents, MicroWorld inspires its employees to question the conventions and break new paths. Differential thinking is ingrained in MicroWorld philosophy.
</div>

Revision as of 14:04, 14 October 2010

MicroWorld announces the release of ‘e Scan™ v.11 of ISS & AV products for HOME / SOHO editions. SMB and Enterprise editions will be available in few weeks.

Note: eScan for Windows version 10 for HOME / SOHO has been discontinued and is no longer available for download. This means that there will be no more feature development on eScan version 10, however we will continue supporting all the existing eScan version 10 customers. Customers having eScan v. 10 can upgrade to ‘eScan™ v.11 for FREE. The link below will re-direct you to the download page for eScan 11. If you specifically need to re-download & install eScan version 10 please send us an email request at support@escanav.com along with your license key details.


Click here for eScan for Home / SOHO

Click here for eScan for SMB / SME

Click here for eScan Corporate / Enterprise for Windows

For version 10 release notes click here

For version 11 release notes click here

Click Here for MicroWorld Service Level Agreement


The eScan range of products has been released for Windows Vista, Windows XP (with SP2 and above), Windows 2000 (with SP4 with Rollup 1), Windows 2003 (with SP1 and above) and Windows 2008.


New Features: In addition to the existing features few more features has been added, which are listed below:

  1. Trendy Dock Based GUI
  2. Gamer Mode
  3. Laptop Mode
  4. Heuristic Scanning for Proactive Protection
  5. Faster On-Demand Scanner with White-listing Technology
  6. Web Protection with Virtual Keyboard
  7. User defined File blocking & Folder Protection
  8. Advanced Self-Protection Features
  9. Web Anti-Phishing
  10. Network Traffic Monitor
  11. User-based Parental Control
  12. Identity Theft Prevention
  13. Automatically Checks & Downloads Critical Updates from the Microsoft® Web site
  14. eScan Installation CD with Rescue Disk

It will support upgrades from all earlier supported eScan versions - but as always (considering the number of builds, hotfixes and upgrades present out there), we will recommend that you uninstall any earlier versions and then install the new one.


If you have any feature-related questions and/or suggestions, Please write to escan11@escanav.com and our extremely able & supportive team will help you with your queries. For any support related questions, write to support@escanav.com.


 News                                                             Press Release

<xfeeds [titlecolour="#0000FF"] [contentcolour="#eeeeee"] feedlimit="4" [totallimit="10"]>http://www.escanav.com/english/content/company/rss/newsrss.aspx</xfeeds> For more click here...

<xfeeds [titlecolour="#0000FF"] [contentcolour="#eeeeee"] feedlimit="5" [totallimit="10"]>http://www.escanav.com/english/content/company/rss/pressrss.aspx</xfeeds> For more click here...

 Virus Alerts                                                       Events

<xfeeds [titlecolour="#B0C4DE"] [contentcolour="#eeeeee"] feedlimit="5" [totallimit="10"]>http://www.escanav.com/english/content/company/rss/virusalertrss.aspx</xfeeds> For more click here...

<xfeeds [titlecolour="#B0C4DE"] [contentcolour="#eeeeee"] feedlimit="2" [totallimit="10"]>http://www.escanav.com/english/content/company/rss/eventrss.aspx</xfeeds> For more click here...


About MicroWorld

MicroWorld Technologies is an advanced security solution provider specializing in AntiVirus, AntiSpam, Content Security and Network Intrusion Prevention solutions. Incorporated in New Jersey, USA - MicroWorld has offices in USA, India, Germany, Malaysia and South Africa, as well as a powerful network of more than 15,000 partners and resellers around the globe.

Headed by the dynamic entrepreneur and technocrat Govind Rammurthy, MicroWorld Technologies began its operations in the year 1994. The firm has since been redefining the security landscape by developing technologies and solutions that are innovative and futuristic. The company's continued endeavor is to provide Futuristic Security Intelligence to computers, be it Enterprise, SMB or Home user segment.

Products from MicroWorld have passed several rigorous tests conducted by reputed, and independent evaluators of the security industry, while they have also won plenty of awards for their superior performance. Virus Bulletin, Checkmark, AV-Comparatives, TUCOWS, Red Hat Ready and Novell Ready are a few of them.

MicroWorld's biggest asset is its people. Its core team consists of wizards in various platforms of Technology, geniuses in marketing, veterans in sales and masters in Finance. Always keen to hire the best and the brightest talents, MicroWorld inspires its employees to question the conventions and break new paths. Differential thinking is ingrained in MicroWorld philosophy.

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