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<B>Q. When I upgrade my eScan, after running the setup file, the progress bar gets stuck at 0% & doesn't move at all!What could be done?</B>
<B>Q. How do I retrieve any of the emails that has been quarantined by eScan inside the Quarantine Folder?</B>




<I><B>A.</B> In the eScan directory, you will find a file LOADED.SEM. Try deleting this file & then running the setup file.</I>
<I><B>A.</B> Go to the eScan Quarantine Folder.
 
# Identify the eMail you want by checking the MSG files.
# Rename the required .MSG file(s) to .EML
# Disable eScan eMail Scanning facility (right-click on eScan icon in task-tray and click on disable email scan).
# Start Outlook
# Send yourself an email with the .EML file(s) as an attachment.</I>




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  <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>
  <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>

Revision as of 07:27, 15 June 2009

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General

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Support

Q. How do I retrieve any of the emails that has been quarantined by eScan inside the Quarantine Folder?


A. Go to the eScan Quarantine Folder.

  1. Identify the eMail you want by checking the MSG files.
  2. Rename the required .MSG file(s) to .EML
  3. Disable eScan eMail Scanning facility (right-click on eScan icon in task-tray and click on disable email scan).
  4. Start Outlook
  5. Send yourself an email with the .EML file(s) as an attachment.



Email us your feedback to solutions@mwti.net