Escan/english/eScan-FAQ64 and Escan/english/eScan-FAQ81: Difference between pages

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&nbsp;<B>General</B>
&nbsp;<B><p>&nbsp;&nbsp;General</p></B>
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* [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]]
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&nbsp;<B><p>&nbsp;&nbsp;Knowledgebase</p></B>
&nbsp;<B><p>&nbsp;&nbsp;Knowledgebase</p></B>
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[[Image:EScan.jpg|image|right|100px]]
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<B>Q. How do I retrieve any of the emails that has been quarantined by eScan inside the Quarantine Folder?</B>
<B>Q. I have the ZoneAlarm Firewall installed.  After installing eScan, I keep gettings messages from ZoneAlarm about download.exe,trayicos.exe, etc. trying to connect to the Internet!  What should I do?</B>




<I><B>A.</B> Go to the eScan Quarantine Folder.
<I><B>A.</B> Please exclude the following executables from inside ZoneAlarm:
# SPOOLER.EXE
# TRAYICOS.EXE
# TRAYICOC.EXE
# DOWNLOAD.EXE
# TRAYICO.EXE
# SMTPSEND.EXE


# Identify the eMail you want by checking the MSG files.
After excluding the above, you will not get any messages.</I>
# Rename the required .MSG file(s) to .EML
# Disable eScan eMail Scanning facility (right-click on eScan icon in task-tray and click on disable email scan).
# Start Outlook
# Send yourself an email with the .EML file(s) as an attachment.</I>




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  <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>
  <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>

Latest revision as of 07:54, 8 September 2010

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - FAQ's

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Q. I have the ZoneAlarm Firewall installed. After installing eScan, I keep gettings messages from ZoneAlarm about download.exe,trayicos.exe, etc. trying to connect to the Internet! What should I do?


A. Please exclude the following executables from inside ZoneAlarm:

  1. SPOOLER.EXE
  2. TRAYICOS.EXE
  3. TRAYICOC.EXE
  4. DOWNLOAD.EXE
  5. TRAYICO.EXE
  6. SMTPSEND.EXE

After excluding the above, you will not get any messages. 


Email us your feedback to solutions@mwti.net
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