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<B>Q. After applying the eScan License Key, the "Invalid License Key" message pops up</B>
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|style="text-align:left;"|'''·''' [[Escan/english/eScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/eScan-FAQ|<font size=1.5 color="blue">FAQ</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/eScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]
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<B>Q. I am getting this message "Incorrect System Date! Please Check your system Date and Time" when applying the license key</B>
 


<B>A.</B> The above message could be for any of the below reasons:
<B>A.</B> This could happen if the system/computer date was wrongly set to a date other then the current date.
#Length of standard key or activation code is not equal to 37.
#After decoding standard key if number of months is greater than 120 .i.e. 10 yrs.
In such cases we request the customers to send c:\program files\escan\log\Evallic.log and c:\program files\escan\License.ini files to register@mwti.net
#eScan ISS key has been issued and user enters eScan for Antivirus key .i.e.different product.
#Client is registering online and he has an invalid standard key.
Register will then provide "LicFix.exe" and will delete the activation details from our database.
#Unable to decode the key.
#Key has expired.
Customer has to just run LicFix.exe and then activate the same system Online.




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  <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>
  <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B>

Revision as of 05:45, 8 June 2010

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 General

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - FAQ's

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Q. I am getting this message "Incorrect System Date! Please Check your system Date and Time" when applying the license key


A. This could happen if the system/computer date was wrongly set to a date other then the current date.

In such cases we request the customers to send c:\program files\escan\log\Evallic.log and c:\program files\escan\License.ini files to register@mwti.net

Register will then provide "LicFix.exe" and will delete the activation details from our database.

Customer has to just run LicFix.exe and then activate the same system Online. 


Email us your feedback to solutions@mwti.net
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